Returns

Easily request your return online!

Orders placed before 2/12/24

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Orders placed after 2/12/24

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Returns Policy: 30 day Return Period 

Billabong wants to assure you are 100% satisfied with the product you purchased, which is why we offer a hassle free 30 day return period on all items ordered via phone or online store.

  • Original shipping charges will not be added to refund
  • Items must be in 100% resalable condition
  • Exchanges can only be made for an alternative size for the same style and color
  • Return time frame starts from original ship date
  • No returns on Final Sale items
  • Returns must be initiated from the original point of sale and online orders will not be accepted for refund or exchange within our retail/outlet locations
  • Prepaid label is only offered to United States and Canada returns. This offer excludes orders being shipped from certain US territories, Yukon territory, orders shipped to Canada from https://www.billabong.com.
  • $7.00 restocking fee applied to all returns.