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Customer Service
Billabong Crew
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We may have the answer to your question in our quick links below, but if you can't find the answer you're looking for, please get in touch with us by email or phone.
Order Status- Due to order volume, please expect shipping delays of up to 5 business days. Our team is working safely and as quickly as possible to get you your order shipped. To check your order’s status, click HERE.
Return Labels- To get started on a return, click HERE.
Return Status- To check on the status of a return, click HERE.
By Phone
Customer Service for Online Orders: (888) 509-5931
Monday - Friday (excluding holidays)
Hours: 6:00 PT - 6:00 PM PT
Saturday
Hours: 8AM – 5PM PST
Sunday - Closed
Corporate Office & Wholesale Inquiries: (714) 889-2200
Monday - Friday (excluding holidays)
Hours: 6:00 AM - 6:00 PM PT
Monday - Friday (excluding holidays)
Hours: 6:00 PT - 6:00 PM PT
Saturday
Hours: 8AM – 5PM PST
Sunday - Closed
Corporate Office & Wholesale Inquiries: (714) 889-2200
Monday - Friday (excluding holidays)
Hours: 6:00 AM - 6:00 PM PT
BILLABONG USA
5600 Argosy Circle, Bldg 100
Huntington Beach, CA 92649
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