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Customer Service Contact Us

By e-mail

We may have the answer to your question in our quick links below, but if you can't find the answer you're looking for, please get in touch with us by email or phone.

Due to our warehouse move, we're temporarily unable to ship to Canada. Don’t worry, we will be back up soon! Please check back periodically for shipping options to Canada.

Order Status-  We're moving to a new warehouse to better service you. Some products will experience delays of up to 1-2 weeks. We will provide tracking information once your order is processed. We appreciate your patience as our teams work as quickly as possible to ship your order. To check your order’s status, click HERE.

Return Labels- To get started on a return, click HERE.

Return Status- To check on the status of a return, click HERE.
 

By Phone

 

Customer Service for Online Orders: (888) 509-5931 
6AM – 6PM PST (Monday - Friday)
CLOSED Saturday - Sunday and all major US holidays.
 
Corporate Office & Wholesale Inquiries: (714) 889-2200
Monday - Friday (excluding holidays)
Hours: 6:00 AM - 6:00 PM PT

 

BILLABONG USA
5600 Argosy Circle, Bldg 100
Huntington Beach, CA 92649

 

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