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Free Shipping and Returns for Billabong Crew Members. Join Now Sign In

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Customer Service Contact Us

By e-mail

We may have the answer to your question in our quick links below, but if you can't find the answer you're looking for, please get in touch with us by email or phone.

We're now shipping to Canada! Please click here for our new Billabong Canada site.

Order Status- To check your order’s status, click HERE.

Return Labels- To get started on a return, click HERE.

Return Status- To check on the status of a return, click HERE.
 

By Phone

 

Customer Service for Online Orders: (888) 509-5931 
6AM – 6PM PST (Monday - Friday).
CLOSED Saturday - Sunday and all major US holidays.
 
2021 Holiday Shipping & Returns
  • For holiday shipping cut off dates, click here.
  • For details on our holiday extended return policy, please click here.
 
Corporate Office & Wholesale Inquiries: (714) 889-2200
Monday - Friday (excluding holidays)
Hours: 6:00 AM - 6:00 PM PT

 

BILLABONG USA
5600 Argosy Circle, Bldg 100
Huntington Beach, CA 92649

 

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